Frequently Asked Questions About Brigade How do I contact Brigade by Email, Fax, telephone or mail? What is Brigade's Bargain Bunker? General Where do I find the Brigade Quartermaster's Top 100 Deployment Items? How can I change my email address information for your MAIL CALL newsletters? Do you give military discounts? Ordering & Shipping Do you Sell and Ship Internationally? How can I pay for my International Order? How do I determine the right size for Combat Cloth BDUs and other Battle Dress Uniforms? What waist size corresponds to what letter designation? Do you accept Star Card? How will I know when my order is shipped? If an item is on backorder, do you charge the item with the first shipment or when the item actually ships out? How can I track an order after you ship it? What is your mailing address and telephone number? International Orders Do you ship products to Canada ? Product Information Are your ACU's the real ones with the NSN # or are they copy cats? Ordering the Right Size What sizes do your XXL & XXXL BDU pants fit? Guarantees & Customer Returns Do you refund merchandise that is bought from your Clearance and Bargains Department? What is your return policy? Do you offer any guarantee? Policies Do you offer a guarantee? What is your return/exchange policy? Hazardous Materials & Restrictions What are the restrictions regarding the purchase of Pepper Spray self-defense products? What about Restricted Articles? What exactly does it mean if an item is a "Restricted Article" (RA)? About the Good Guy Gift Card How do I reload the Good Guy Gift Card? How can I check the balance on my Good Guy Gift Card? How much does the Good Guy Gift Card cost? What’s the minimum reload amount? Are there any limits to what I can purchase with the Good Guy Gift Card? Where can I purchase the Good Guy Gift Card? How does the $5 Bonus work? How will my Good Guy Gift Card arrive? What is the Good Guy Gift Card? Other At what age can I buy Blowguns? If I order a fitness video and do not like it, can it be returned? (ie. too easy, hard). What is the "Special Offer Code" on your Checkout form? What are your wholesale buying requirements? How do I subscribe to the catalog? Will I be charged to receive a catalog? What waist corresponds to what letter size for BDUs/cargo pants? How do I register for the Professional Programs? I lost my tracking number. How do I find out what it is? James Waslicki How do I check on an order I placed?